Privacy Policy

Effective Date: September 9, 2025

Information We Collect

Personal Information:

  • Name, email address, shipping address, billing address
  • Phone number (if provided)
  • Payment information (processed securely via Shopify)

Automatically Collected Information:

  • IP address, browser type, device information
  • Website usage data via cookies and analytics
  • Purchase history and preferences

How We Use Your Information

  • Process and fulfill orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Send marketing communications (you can opt out anytime)
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with:

  • Shopify (our e-commerce platform)
  • Payment processors for transaction processing
  • Shipping providers for order fulfillment
  • Law enforcement if legally required

Your Rights

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

Contact support@holygrailtees.au for privacy-related requests.